Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy below before placing your order.
Order Processing
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All orders are processed within 1–3 business days unless otherwise stated on the product page.
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During drops, launches, or high‑volume periods, processing may take longer.
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Orders placed on weekends or holidays will begin processing the next business day.
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You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times (after processing):
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United States: 3–10 business days
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International: 7–21 business days
Delivery times are estimates and are not guaranteed.
Pre‑Order & Made‑to‑Order Items
If your order contains a pre‑order or made‑to‑order item:
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The entire order will ship once all items are ready unless split shipping is purchased.
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Production timelines will be stated on the product page.
Tracking Information
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Tracking is emailed once your order ships.
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Tracking updates may take 24–48 hours to appear in the carrier system.
Incorrect Address
Customers are responsible for entering the correct shipping address.
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We cannot change addresses after the order has shipped.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier.
Please contact the shipping carrier directly to open a claim.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not included in the item or shipping price.
Shipping Delays
We are not responsible for delays caused by:
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Carrier delays
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Weather conditions
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Customs processing
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Incorrect address information